| COPC | Cleaning Operators Proficiency Certificate | - AA1 Chemical competence
- AA2 Machines: Safe use and care
- AA3 Storage of equipment
- A1 Mop sweeping
- A2 Single solution mopping
- A4 Buffing
- A5 Spray cleaning
- A6 Machine scrubbing and drying
- A7 Strip, dry and reapply emulsion polish
- A9 Bonnet mopping
- A11 Scrubber drying with a battery powered scrubber drier
- A12 Scrubber drying with an electrically Powered scrubber drier
- A15 Cleaning of stairs, landings, balustrades and handrails
- B1 Suction cleaning
- B2 Spray extraction
- B4A Wet shampooing
- B4B Dry powder/granules carpet cleaning
- B5 Carpet skimming
- C1 High level cleaning
- C2 Wall washing
- C3 Window cleaning
- C4 Pressure washing
- C5 Graffiti removal
- D1 Dust, damp wipe, wash, polish application
- D2 Upholstery shampooing
- D3 Cleaning toilets, wash hand basins, urinals, washroom furniture
- D4 Cleaning baths, showers, bidets, washroom furniture
- E1 Stain removal
- E2 Simple access equipment
- E3 Cleaning personal computers
- E4 Cleaning lifts
- E5 Cleaning telephones
- F1 Litter picking
- F2 Wastes clearance
- F3 Cleaning bin areas
- F4 Body fluid spillages and contaminated items
- G1 Microfibre dry mop sweeping
- G2 Microfibre damp flat mopping
- G3 Microfibre dry dusting, damp wiping, drying & polishing, buffing
- G4 Microfibre cleaning stairs, landings, balustrades and handrails
- G5 Microfibre cleaning toilets, wash hand basins, urinals and washroom furniture
- G6 Microfibre cleaning baths, showers, bidets and washroom furniture
- G7 Microfibre wall cleaning
- G8 Microfibre high level cleaning
- G9 Microfibre window cleaning
- G10 Microfibre cleaning telephones
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