11 Sep A Grand Partnership with Oltec Group Trading Ltd
Oltec Group Trading Ltd has announced its recent accreditation as an accredited British Institute of Cleaning Science (BICSc) Training Organisation.
Oltec Group received the certification after Hamid Ghadry; BICSc Council Member joined the business, and after that, OGT’s FM Director, Luanne Mason underwent BICSc’s intensive training course and a rigorous four days Training/Assessment conducted by 3ee Executive Director, Delia Cannings BICSc training provider.
In September 2015, Oltec Group were chosen by Savills Management Resources to deliver all lines of soft services facilities management at Grand Central Birmingham, the £150 million premium retail and dining destination.
Commenting on the accreditation, Jonathan Cheetham, Grand Central General Manager, said, “We are proud of the Oltec Group team for receiving this accreditation, which is in line with Grand Central’s visions and values, to provide a centre of excellence demonstrating world class customer service across this great facility.”
“We take our responsibilities to service standards very seriously, and by working with Oltec Group, who have achieved BICSc accreditation and can now offer training to the industry, Grand Central employees will continue to benefit from ‘best in class practice’ ensuring greater satisfaction for our customers.”
L-R Warren Greatrex, Operations Manager Grand Central, Luanne Mason, FM Director OGT, Hamid Ghadry, FM Manager, Grand Central, OGT.