Processing
Photos should be a good quality face towards camera head & shoulders colour photo like they would for a passport.
- No photos that are not head & shoulders
- No face masks
- No enhancements or filters: e.g. hearts, flowers, butterfly frames
- No side on model posed partial faces
Please ensure all candidate submissions are made within 6 months of the assessment taking place. LTP forms must be fully completed, the fields are all mandatory and we cannot process without a contact phone number or email address.
If we contact you with a candidate submission query please reply, we are here to help and, unfortunately, if we don’t receive the necessary information, we will not be able to complete your processing request for you and your request may be rejected and remain unprocessed.
BICSc have introduced CPSS v3 and developed a BICSc app which is free to use by all BICSc Assessors who hold a valid LTP and in date Assessor licence. Unfortunately, we are not able to accept processing via the app or in paper format if your LTP or Assessor licence has expired.
The app is quick to install from Google Play for Android or the Apple App Store, just search BICSc., easy to use and submits candidate assessments, including photos for LTP, directly to BICSc without the need of scanning and emailing.
Don’t worry if you forget your password, you can easily reset this by using the Forgotten your password? link on the sign-in screen of the App. If you click here then type in your email address, this will be the one you have designated for use by BICSc, press Reset my Password you will see a green banner confirming an email has been sent to the email address you have just used that will have reset instructions. If the banner is red it would indicate an incorrect email address has been input or that you are not recognised in our system and a quick call to us should get you working.
When you receive the automated email with instructions on how to reset your password you need to action it within 1 hour or the link in the email will expire and you will need to use the Forgotten your password? link on the sign-in screen of the App again.
Please call if you would like assistance with getting started with the BICSc App and remember to keep us up to date if your contact details change as these enable Assessors to access the BICSc App.
