The British Institute of Cleaning Science Founded 1961 with over 10,000 members Largest independent body within the cleaning industry

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Success Story at University of Sussex

Fri 28 Nov 2014 12:01:00 PM EET

Sussex Estates and Facilities Partnership

The journey began in January 2014 when University of Sussex and Interserve teamed up to create the Sussex Estates and Facilities Partnership. This marked an exciting new chapter in the delivery of the University’s Estates and Facilities Management (EFM) services. The partnership aimed to improve the campus experience for students and all campus users, develop staff and their careers, making the University of Sussex the shining example of EFM in the university sector. Transferring employees from University of Sussex and sub-contractors received a warm welcome to the partnership. In transferring to Sussex Estates and Facilities, they would then be working for a company where EFM services are not merely a supporting activity, but where their skilful delivery are the core focus. Every role was front-of-house with responsibility to contribute to a positive experience for all campus users. 

Commitment to training 

With that in mind Sussex Estates and Facilities LLP (SEF) is committed to the introduction of improvements to the cleaning standards across the University of Sussex Estate and it decided to address this issue by embracing the British Institute of Cleaning Science (BICSc) ‘Best Practice’, encouraging all cleaning operatives to train in new skills and the creation of a ‘Centre of Excellence’ at the University of Sussex.

The training begins

A comprehensive training programme was organised and then the hard work began. Initially, 7 building managers were trained to become BICSc Licenced Assessors and then staff were put through the BICSc Licence to Practice (PBICSc) course. 

It is with tremendous satisfaction that we announce that Sussex Estates and Facilities LLP have now completed the delivery of its first phase of BICSc training and 130 member of the cleaning/housekeeping team have achieved their Licence to Practices (PBICSc) qualification.

Hamid Ghadry Lead Assessor stated, “The contribution and dedication of our BICSc Assessors has been exemplary and worthy of special praise. I would also like to say a huge thanks to our organisation Sussex Estates and Facilities LLP and the University of Sussex for the commitment and support for this project. This shows the core beliefs and commitment of the University of Sussex in providing excellent services to our service users by training and developing its employees to BICSc standards and being among an elite group of universities within the country. I, as BICSc Champion, applaud such vision and commitment and I am proud to be a part of our organisation.”