The British Institute of Cleaning Science Founded 1961 with over 10,000 members Largest independent body within the cleaning industry
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Fri 24 Apr 2015 05:57:00 PM EEST
This bulletin has been written to advise Assessors how to apply the rules for Timing. The timings allocated to each skill have been calculated through carrying out the skill methodically and systematically, using the recommended equipment in the specified area. These rules are found in the BICSc Assessment Kit. Some of the questions relating to timings have been answered below:
Q. Does an Assessor need to record the time taken for every Assessment conducted?
A. Yes, it is a minimum requirement for every assessment.
Q. Where does an Assessor record the timings of the Assessment?
A. On the BICSc Marking Sheet in the spaces provided. The timings are checked at the Annual Audit.
Q. Does the Start Time, Finish Time and Total Time need to complete on the BICSc Marking Sheet?
A. Yes, all three boxes are to be completed by the Assessor conducting the Assessment.
Q. When does the Assessor record the start time of the Assessment?
A. The time of Assessment starts at the beginning of the Assessor’s pre-brief to the Candidate. Therefore the pre-brief is included in the Assessment time. The Assessment time does not start once the Candidate indicates they are ready to start.
Q. When does the Assessor record the finish time of the Assessment?
A. The time of the Assessment ends once the Assessor has completed the de-brief with the Candidate. Therefore the de-brief is included in the Assessment time. The Assessment time does not finish when the Candidate indicates they are finished.
Q. Should an Assessor advise the Candidate of the time range?
A. Each Skill Assessment has been assigned its own time range; allowing adequate time for the Candidate to complete the Assessment safely and successfully. Therefore we advise Assessors not to mention the time range to Candidates, as this may put them under unnecessary pressure.
Q. What if a Candidate was is to ask something similar to “How long do I have to complete the Assessment?”
A. The Assessor should avoid mentioning the time required and explain that they have sufficient time to complete the Assessment successfully. By providing the Candidate the time range, this may put them under unnecessary pressure. If during the training, the trainer wishes to explain the need to complete the Assessment in a certain time scale, this is at the trainer’s discretion.
Q. What would result if a Candidate were to indicate to the Assessor they were finished ‘before’ the minimum time required?
A. The Candidate cannot be deemed as competent and the Assessment cannot result in a Pass. However we acknowledge that in some rare circumstances a Candidate can safely and competently meet the criteria before the minimum time range. This usually occurs when the cleaning cupboard is in close proximity to the area being cleaned or that the Candidate is an experienced Cleaning Operative. Therefore in these circumstances the Assessor can use their discretion to pass the Candidate, if the time does not exceed more than 5 minutes. For example, an Assessment with a time range of 15-25 minutes; anything less than 10 minutes would result in a fail without exception. The Assessor would be required to record the reason why the Candidate was given a pass mark in the comments section of the BICSc Marking Sheet.
Q. What would result if a Candidate were to indicate to the Assessor they were finished ‘after’ the maximum time required?
A. This can result in a Pass. The Candidate is granted up to an additional 100% of time to complete the Assessment safely and competently. For example, an Assessment with a time range of 15-25 minutes; the Candidate has up to 50 minutes to complete the Skill Assessment. Once the Assessment is complete, the Assessor should record the reason for the excessive time on the BICSc Marking Sheet in the comments section. There may be a variety of reasons for exceeding the recommended time range. Some might include: Nerves, a Learning Difficulty/Disability, a Physical Difficulty/Disability, a long distance between the cleaning cupboard and the area being cleaning.
Q. What would result if a Candidate were to exceed the additional time allowed (using the example above, exceeding more than 50 minutes)?
A. The Candidate cannot be deemed as competent and should be recorded as a fail on the BICSc Marking Sheet and BICSc Candidate Record Card. The reason for the excessive time should be recorded in the comments section of the BICSc Marking Sheet. The Candidate is entitled to appeal the Assessor’s decision to the organisation’s Lead Assessor or to the BICSc Verification Team.
Q. If an Assessment is stopped prematurely due to the Assessor stopping the Assessment, does a Finish Time and Total time need to be recorded on the BICSc Marking Sheet?
A. Yes, the Assessor should record the Finish and Total time; however it is not essential. Please ensure that the reason for stopping the Assessment is recorded in the comments section of the BICSc Marking Sheet.
If you have any further questions relating to timings, please raise them to your Lead Assessor or the BICSc Verification Team.
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