The British Institute of Cleaning Science Founded 1961 with over 10,000 members Largest independent body within the cleaning industry

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A Grand Partnership with Oltec Group Trading Ltd

Mon 11 Apr 2016 03:48:00 PM EEST

Grand Central

Oltec Group Trading Ltd has announced its recent accreditation as an accredited British Institute of Cleaning Science (BICSc) Training Organisation.

Oltec Group received the certification after Hamid Ghadry, BICSc Council Member joined the business and thereafter, OGT’s FM Director, Luanne Mason underwent BICSc’s intensive training course and a rigorous 4 days Training/Assessment conducted by 3ee Executive Director, Delia Cannings BICSc training provider.

In September 2015, Oltec Group were chosen by Savills Management Resources to deliver all lines of soft services facilities management at Grand Central Birmingham, the £150 million premium retail and dining destination.

Commenting on the accreditation, Jonathan Cheetham, Grand Central General Manager, said, “We are very proud of the Oltec Group team for receiving the accreditation, which is absolutely in line with Grand Central’s visions and values, to provide a centre of excellence demonstrating world class customer service across this magnificent facility”.

“We take our responsibilities to service standards very seriously and by working with Oltec Group, who have now achieved BICSc accreditation and can now offer training to the industry, Grand Central employees will continue to benefit from 'best in class practice' ensuring greater satisfaction for our customers."

The Grand Central Team

L-R Warren Greatrex, Operations Manager Grand Central, Luanne Mason, FM Director OGT, Hamid Ghadry, FM Manager, Grand Central, OGT.