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The Chairman’s Note

Susan Robinson FBICSc

I am very proud and honoured to be the new Chairman of the British Institute of Cleaning Science. I have been a member of the Institute for many years, have served on Council for 14 years and recognise the important role that the Institute fulfils within the cleaning industry.

The Institute has come a long way since it was formed in 1961 and throughout this time, it has grown and developed into the organisation it is today. This has required the Institute and its members to constantly adapt to changes within the industry, technology and the wider economy without losing sight of its original aims – “to raise the standards of education and build awareness of the cleaning industry through professional standards and accredited training”.

In the coming years, we will all continue to face many challenges, in particular the current economic climate and the impact of Brexit on the cleaning industry. If we are to survive and prosper, the Institute will need to continue to be innovative, proactive and develop relevant and exciting products. We cannot just rely on the strength of the BICSc brand; the Institute needs to continue to move forward, be aware of its competitors and broaden the offerings and to listen to our members and key players in the industry.

I would like to see the Institute;

  • Attract younger people to the industry
  • Increase both Corporate and Individual membership
  • Continuing to develop courses for all grades of staff
  • Protect the individual and promote dignity, respect and equality, particularly in the light of the increasing pressures within the service sector.

I would like to thank our Corporate and Individual members and sponsors for their continued support and acknowledge the invaluable input of Council members in achieving the aims of the Institute.  I would also like to pay tribute to the BICSc office team for their invaluable support.

I am delighted to announce that Lorraine Davis has accepted my invitation to be Deputy Chairman during my term of office. We plan to attend many events and look forward to meeting  members to hear your views on what we do well, where we need to improve and your thoughts and ideas on how the Institute should move forward.

In summary, I believe that The British Institute of Cleaning Science has an influential voice within the industry and together we can look forward to a challenging but rewarding future.