Gold Sponsor:
Silver Sponsors:
Bronze Sponsor:
Bonus entries
Site supervisor and Cleaning operative
If you are entering any of the following categories you will also get the chance to utilise the bonus entries for site supervisor and cleaning operative.
- Healthcare
- Education
- Offices below 10,000 square metres
- Offices between 10,000 and 30,000 square metres
- Offices over 30,000 square metres
- Retail shopping malls under 100,000 square metres
- Retail shopping malls over 100,000 square metres
- Leisure
- Hospitality
- Manufacturing
Healthcare
Hospitals, care homes, surgeries, clinics, and dentists
Judges will be looking for high standards of cleanliness, a good understanding of the site, teamwork, good management skills, difficulties faced and how they have been overcome, effectiveness of staff and good communication with clients.
The knowledge and understanding of PAS and the new healthcare standards for cleaning and hygiene will also need to be demonstrated.
There will be a site visit from a BICSc auditor.
A client testimonial is required which should include the name of the company, director’s name and title, and a sentence to say that he/she has read the entry and it complies with the work undertaken.
Education
Pre-schools, nurseries, primary schools, secondary schools, universities, and colleges
Judges will be looking for high standards of cleanliness, a good understanding of the site, teamwork, good management skills, difficulties faced and how they have been overcome, effectiveness of staff and good communication with clients.
An understanding of how the service impacts the users of the building is also important, in particular the importance of hygiene factors affecting children/students.
There will be a site visit from a BICSc auditor.
A client testimonial is required which should include the name of the company, director’s name and title, and a sentence to say that he/she has read the entry and it complies with the work undertaken.
Office areas below 10,000 square metres
For all or part of a building
Judges will be looking for high standards of cleanliness, a good understanding of the site, teamwork, good management skills, difficulties faced and how they have been overcome, effectiveness of staff and good communication with clients.
An understanding of how the service impacts the users of the building is also important.
There will be a site visit from a BICSc auditor.
A client testimonial is required which should include the name of the company, director’s name and title, and a sentence to say that he/she has read the entry and it complies with the work undertaken.
Office areas between 10,000 and 30,000 square metres
For all or part of a building
Judges will be looking for high standards of cleanliness, a good understanding of the site, teamwork, good management skills, difficulties faced and how they have been overcome, effectiveness of staff and good communication with clients.
An understanding of how the service impacts the users of the building is also important.
There will be a site visit from a BICSc auditor.
A client testimonial is required which should include the name of the company, director’s name and title, and a sentence to say that he/she has read the entry and it complies with the work undertaken.
Office areas over 30,000 square metres
For all or part of a building
Judges will be looking for high standards of cleanliness, a good understanding of the site, teamwork, good management skills, difficulties faced and how they have been overcome, effectiveness of staff and good communication with clients.
An understanding of how the service impacts the users of the building is also important.
There will be a site visit from a BICSc auditor.
A client testimonial is required which should include the name of the company, director’s name and title, and a sentence to say that he/she has read the entry and it complies with the work undertaken.
Retail/Shopping Malls under 100,000 square metres
Judges will be looking for high standards of cleanliness, a good understanding of the site, teamwork, good management skills, difficulties faced and how they have been overcome, effectiveness of staff and good communication with clients.
An understanding of how the service impacts the users of the building is also important, in particular the importance of hygiene factors affected by external environments.
There will be a site visit from a BICSc auditor.
A client testimonial is required which should include the name of the company, director’s name and title, and a sentence to say that he/she has read the entry and it complies with the work undertaken.
Retail/Shopping Malls over 100,000 square metres
Judges will be looking for high standards of cleanliness, a good understanding of the site, teamwork, good management skills, difficulties faced and how they have been overcome, effectiveness of staff and good communication with clients.
An understanding of how the service impacts the users of the building is also important, in particular the importance of hygiene factors affected by external environments.
There will be a site visit from a BICSc auditor.
A client testimonial is required which should include the name of the company, director’s name and title, and a sentence to say that he/she has read the entry and it complies with the work undertaken.
Leisure
Stadiums, outdoor shopping malls and plazas, theme parks, airports, and stations
Judges will be looking for high standards of cleanliness, a good understanding of the site, teamwork, good management skills, difficulties faced and how they have been overcome, effectiveness of staff and good communication with clients.
An understanding of how the service impacts the guests and users of the building is also important, in particular the importance of hygiene factors affected by the high levels of occupancy.
There will be a site visit from a BICSc auditor.
A client testimonial is required which should include the name of the company, director’s name and title, and a sentence to say that he/she has read the entry and it complies with the work undertaken.
Hospitality
Hotels, restaurants, cafes and holiday parks
Judges will be looking for high standards of cleanliness, a good understanding of the site, teamwork, good management skills, difficulties faced and how they have been overcome, effectiveness of staff and good communication with clients.
An understanding of how the service impacts the guests and users of the building is also important, in particular the importance of hygiene factors affected by the high levels of occupancy.
There will be a site visit from a BICSc auditor.
A client testimonial is required which should include the name of the company, director’s name and title, and a sentence to say that he/she has read the entry and it complies with the work undertaken.
Manufacturing
Factories – Across all sectors including food, processing plants and power stations
Judges will be looking for high standards of cleanliness, a good understanding of the site, teamwork, good management skills, difficulties faced and how they have been overcome, effectiveness of staff and good communication with clients.
An understanding of how the service impacts the users of the building is also important, in particular the importance of hygiene factors affected by external environments.
There will be a site visit from a BICSc auditor.
A client testimonial is required which should include the name of the company, director’s name and title, and a sentence to say that he/she has read the entry and it complies with the work undertaken.
Sustainability Leadership
For companies that have taken significant steps in their responsibility of the environment
Judges will be looking for a company with a suitable Environmental Management System in place that brings an obvious benefit to both the organisation and individuals involved.
The company must also be able to show results which can be quantified and linked to original objectives as well as training which has resulted in certification or accreditation.
Environmental records can include:
- Records of significant environmental aspects
- Records of environmental meetings
- Environmental performance information
- Legal compliance records
- Communication with interested parties
- Suitable Environmental Management Systems
- This award will not require a site visit or a client testimonial
Social Impact
(NEW)
For companies that have made significant positive impact on people and communities
Judges will be looking for a company that can demonstrate how they are making a positive difference to people and communities, this could be through ongoing programmes, projects, or partnerships.
Examples include:
- Local, national community projects and/or volunteering
- Apprentice, mentoring and advisory schemes, work experience, outreach, and career opportunities
- Tackling economic inequality
- Challenge stigmas, championing equality and the progress of minorities
- Product donations, charity events, charitable giving
- Implementation of the social value model and/or UN SDG's
- This award will not require a site visit
Inclusion & Diversity
For businesses that have the best initiative which demonstrates the company practises inclusion and diversity
Diversity in the workplace promotes acceptance, respect and working together despite differences in race, gender, age, religion, and sexual orientation for example.
The judges will be looking for the best initiative which demonstrates the company practises diversity and inclusion.
Examples include:
- Cultural training
- Parental leave for men and women
- LGBTQ+ forums and groups
- A workplace that is comfortable for employees with mental or physical disabilities
- Language training
- Diversity awareness programmes
- This award will not require a site visit or a client testimonial
Training
For cleaning service companies with excellent innovative training strategies that give consideration to the national training policy
Companies can enter specific projects or organisation-wide training for this category.
The judges will be looking for:
Training which links clearly to the organisation’s needs and helps to move the business forward.
Training which links to the industry’s training and development strategies and brings an obvious benefit to both the organisation and individuals involved.
Results which can be quantified and linked to original objectives.
Training which has results in certification or accreditation.
There will be a site visit from a BICSc auditor.
Small Business
For contract cleaning or FM companies with a turnover of £3 million or under
The judges will be looking for evidence of excellence in staff training, sustainable operations, and health and safety.
The judges will also want to look at and discuss the company’s current business plan as well as financial, sales, and marketing strategies.
The evidence supplied should demonstrate that all clients benefit from the evidence put forward.
Evidence of client surveys and action will strengthen an application.
This award will not require a site visit.
No client testimonial.
Cleaning Team of the Year
(NEW)
For excellent performance by a cleaning team
The judges will be looking for a cleaning team who have a thorough understanding and knowledge of the site and show outstanding dedication to the customer.
They will also be looking for a cleaning team who communication together clearly and have ideally undertaken relevant training programmes.
The cleaning team must be available for interview when the judges visit. At least one representative from the team must be available to attend the awards ceremony.
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Policy Documents | The British Institute of Cleaning Science
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